Ashwani Kumar Singh
Regional Service Manager | North India | Professional Audio Equipment (Pioneer DJ, Audio-Technica, Music Tribe) | 11+ Yrs Experience | TAT, Spare Planning & Customer Satisfaction Expert
- Role
- Assistant Service Manager at Alphatec Audio Video Pvt Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ashwani Kumar Singh
Results-driven After-Sales Service Professional with 11+ years of cross-industry…
Experience
Assistant Service Manager
Aug 2023 — Present · Delhi, IN
Managing Premium International Professional Audio Video Brands including Pioneer DJ, Audio Technica, Coda Audio.Managing 7 North Indian states, coordinating with over 50 service engineers Improved service TAT by 23% in first 6 months🧾 Reduced warranty claim backlog by 70%🤝 Built relationships with 10+ authorized service centers Managed spares forecasting and logistics for warehouse.
Education
Uttar Pradesh Technical University, Lucknow
Bachelor of Technology
2010 — 2014
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