Ashwani Kumar
Product Manager - Payments, Post order and SCM at JioMart/ Netmeds | MBA- IIM Lucknow
- Role
- Senior Product Manager at Landmark Group
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashwani Kumar
Product Manager with 7+ years of experience leading payments, post-purchase, and supply…
Experience
Senior Product Manager
Sep 2025 — Present · Bengaluru, IN
Owning Post-Order, SCM and Customer Support charters; partnering with SCM teams across India/China/UAE to build logistics & warehousing products and improve end-to-end post-order experience.2. Defined a unified post-order communication strategy across channels to drive 30% reduction in support interactions; created a 4-category comms taxonomy to standardize future messaging and channel selection.3. Building a mid-mile warehouse tool (0→1) to automate inwarding, GRN, consolidation and outbound flows; digitizing manual Excel processes and enabling ERP integrations for export documentation.4. Revamped return tracking experience, reducing return/refund-related customer contacts by 20% through improved self-serve visibility and clearer status updates.5. Implemented post-order instrumentation in Amplitude & GA, defining 10+ key events and 2 end-to-end funnels (cancellation and returns initiation→completion) to track drop-offs and customer behavior.
Education
Guru Nanak Dev University
Bachelor of Technology (BTech)
2011 — 2015
Indian Institute of Management, Lucknow
Master of Business Administration - MBA
2019 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.