Ashutosh Pandey
Technical Support Executive | Business Analyst | Web Development | Client Liaison | Software Support
- Role
- Technical Support Executive Business Analyst at Mathenson Records Management Pvt Ltd
- Location
- Satna, MP, IN
- LinkedIn followers
- 500 followers
About Ashutosh Pandey
I’m Ashutosh, a Business Analyst–oriented problem solver who enjoys understanding…
Experience
Technical Support Executive Business Analyst
Mathenson Records Management Pvt Ltd
Jun 2024 — Present · Bhopal, IN
Act as a liaison between clients (Keltron) and end customers (MPPCB), ensuring effective communication and project alignment.• : Provide comprehensive support for software-related issues, assisting customers in understanding and utilizing various software features.• : Conduct system studies and analyses related to Pollution Control Board requirements to support Keltron\'s work.• : Gather and convey user requirements to Keltron\'s development team, ensuring that customer needs are accurately understood and addressed.• : Explain software features and functionalities to customers, ensuring they can effectively use the software for their needs:• Successfully facilitated communication between multiple stakeholders, ensuring project requirements were met and customer satisfaction was maintained.• Conducted thorough system studies that contributed to the enhancement of pollution control software solutions.• Provided timely and effective support that improved user experience and software utilization.
Education
AKS University Satna
Master of Computer Applications - MCA
2021 — 2023
AKS University Satna
BSC-CS
2018 — 2021
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