Ashutosh Vyas
Team Leader (Level II) @ Flipkart / 8 Year 9 month Experience/ MBA graduate
- Role
- Team Leader (Ii) at Flipkart
- Location
- Bhopal, IN
- LinkedIn followers
- 500 followers
About Ashutosh Vyas
MBA professional working as Team Leader (II) with expertise of 8 years 9 months in key…
Experience
Team Leader (Ii)
Sep 2014 — Present · Bhopal, IN
Team Management (Manages team of 3 Team Leader,7 Sorter & 56 Delivery Executive)- Provided support to the wish masters enroute, took necessary actions & supervised TL key performance indicators- Ensured team members trained in terms of motivation, handle grievance, grooming & zero customer escalations- Accountable for meeting and exceeding operational goals, met challenges in a deadline-driven environment- Handled interview process to hire manpower for delivery, guided company operational standards & policy- Tracked performance & productivity on real time basis to ensure all deliveries are completed as per plan.Logistics Operation- Sorted shipment as per defined routes, responsible for first mile & last mile in logistics division- Planned as per available resources, allocated shipment for bike and van deliveries- Ensured hub open & close is done as per operational standards and requirements- Created run sheet & pickup sheet, assigned daily work to Wish Masters- Ensure unexplained zero stock variance at the hubs on a daily basis.Reconciliation Activities- Executed ERP Transaction, collection of cash, accounting and reconciliation with ERP- Handled daily Inbound/Outbound activities and hub/Branch responsibility- Prepared, Shared day end reports, checked & reverted on mails.Customer Service- Participated in delivering the shipment/pickup as per operational requirement to the customer when required- Tracked undelivered shipment in ERP and called customer to identify reasons for non-delivery- Responsible for handling customer escalation, resolved issues or conflicts.Key Achievements- Team Awarded for achieving highest delivery done in a single day in entire MP region by breaking and setting record of 2094 delivery- Joined as a Team Leader and promoted by management as Team Leader (II) within 2 year considering parameter on delivery conversion, zero loss, zero escalation and pickups.
Education
Prestige Institute of Management & Research
Bachelor of Business Administration - BBA
2004 — 2007
Modern School Kota - India
SSC
2003 — 2004
Maharaja Ranjit Singh College of Professional Sciences, Hemkunt Campus, Village Palda, Khandwa Road, Indore-452017
Master of Business Administration - MBA
2009 — 2011
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