Ashutosh Vikram
Program Manager @ Amazon | Transformational Projects, Investigator Efficiency
- Role
- Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashutosh Vikram
As a program manager at Amazon, I handle continuous improvement for two seller-facing functions, owning end-to-end transformational projects to reduce volume, increase investigator efficiency, and reduce handle time. I leverage my expertise in web applications and e-commerce to deliver user-friendly and scalable solutions that enhance the seller experience and satisfaction.I have a strong background in operations management, leading a team of 27 investigators and ensuring productivity, quality, and service level agreements. I also have experience in authentication, establishing the authenticity of the products sold by sellers and deducing whether they are coming from an established source. I hold a BE in mechanical engineering from Reva Institute of Technology and Management, where I developed my analytical and problem-solving skills. I am passionate about innovation, collaboration, and customer-centricity, and I strive to create value and impact with my work.
Experience
Program Manager
Apr 2022 — Present · Bengaluru, IN
Handling continuous improvement for 2 seller facing functions. owning end to end transformational projects to reduce volume, increase investigator efficiency, reduce handle time.
Education
Reva Institute of technology and management
BE, Mechanical Engineering
2009 — 2014
Skills
- Html
- Agile Methodologies
- User Experience
- Software Development
- Javascript
- Linux
- Mysql
- E-Commerce
- Web Applications
- Xml
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