Ashutosh Srivastav

About Ashutosh Srivastav

Have been a part of the Microsoft Global Product Support Services for Microsoft Exchange Server 2003, 2007, 2010 & 2013 Enterprise Support.* Have been a part of Microsoft Premier Support.* Extensive troubleshooting support of Microsoft Exchange environment remotely for Microsoft customers and Partners (Gold Partners, BCPS Partners) and also providing best practices to manage Exchange Server in most optimized manner. Troubleshooting -* Installation and configuring Exchange server 2003/2007/2010/2013, and configuration of Exchange setup* Extencive troubleshooting for Outlook connetivity internally & externally, Mobile Devies connectvity, Outlook Anywhere configuration & troubleshooting.* ExTRACe, Netmon Trace, Certificates, Reinstallation, SSL, Permissions, Configuring Anti- Spam, POP, IMAP, OWA, ActiveSync, Exchange Clusters, Outlook Connectivity to Exchange Server, Exchange Diagnostics Tools, Transport rules. Recipient Update Service (RUS), Public Folder Replication.* Migration from Exchange 2003 to Exchange 2007, Exchange 2003 to Exchange 2010, Exchange 2003 to Exchange 2013, Exchange 2007/2010 to Exchange 2013.* Information Store maintenance, Monitoring the Exchange server’s queues etc.* Collaboration on cross-team and cross product technical issues by working with resources from other groups as needed to resolve customer issues.* Knowledge of Outlook (2002/2003/2007/2010/2013) and related features/functionality/connectivity * Extensive troubleshooting support of Microsoft Exchange E-mail environment* Design and implementation of Exchange servers for a new organization or new site following best practices suggested by Microsoft* Provides support that may include duties such as installation, configuration, monitoring and troubleshooting of Microsoft Exchange Server SpecialtiesMicrosoft Exchange Server 2003, 2007, 2010 & 2013 production enviornment

Experience

1. Technical Consultant (Expert)

   Hewlett Packard Enterprise

   Apr 2021 — Present

Education

• Uttar Pradesh Rajarshi Tandon Open University

  Bachelor of Business Administration - BBA

Skills

• Software Installation
• Servers
• Itil
• Hyper-V
• Domain Name System (Dns)
• Cluster
• Vendor Management
• Hosted Microsoft Exchange
• Vmware
• Networking
• Hardware Support
• Windows 7
• Microsoft Exchange
• Computer Hardware
• Dns
• Active Directory
• Windows Server
• Hardware
• Management
• Lync Server 2010
• Technical Support
• Outlook
• Dhcp
• Laptops
• Network Load Balancing
• Databases
• Blackberry Enterprise Server
• Microsoft Technologies
• Troubleshooting