Ashutosh Singh
Executive l Data Analyst l Customer Support l
- Role
- Executive at SUEZ
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Ashutosh Singh
I have been working in customer service since last 3 years. Its been wonderful journey. I am tech enthusiast. I would love to explore other fields. I try to learn and gain new skills to perform my responsibilities even better.
Experience
Executive
Nov 2019 — Present · Lucknow, IN
Handled incoming customer calls and emails and responded to queries about services. Utilized strong problem solving and critical thinking skills to assist customers. Generated the Daily MIS and Monthly MIS and shared the same with project team for their corrective and preventive actions. Coordinated with the technical teams for the resolution of the customer complaints and ensured to get it resolved within TAT. Organized feedback calling to the customers on resolved complaints and captured their remarks. Maintained moderate form of data of complaint.
Education
University of Lucknow
Bachelor of Arts - BA, Political Science and Government
2017 — 2020
Maharaja Agrasen Public School
10th
2012 — 2013
Maharaja Agrasen Public School
10+2, Science
2013 — 2015
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