Ashutosh Shukla
Allen Digital I Flipkart I Aakash I Nestaway I Medwell I OLX I Homeshop18 I Convergys I ITC
- Role
- Director of Operations at ALLEN Digital
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ashutosh Shukla
22+ years of work experience in BPO, Supply chain Management,E commerce, Customer…
Experience
Director of Operations
Jun 2024 — Present · Bengaluru, IN
Responsible for supporting and ideating for 1. Inside sales team for achieving revenue targets via New conversions and renewal management2. Customer experience team to focus on NPS, C-sat, repeat calls etc 3. New product launch go live in regards to customer experience and Feedback
Education
Institute Of Hotel Management, Catering Technology and Applied Nutrition, Guwahati
Diploma, Hospitality Administration/Management
Indian Institute of Management Ahmedabad (IIM Ahmedabad)
Master of Business Administration, Business Administration and Management, General
Doctor Ram Manohar Lohia Awadh University
Bachelor's degree, ENGLISH LANGUAGE AND LITERATURE/LETTERS
RAMAKRISHNA MISSION SHILPAMANDIRA BELURMATH
Higher Secondary
Skills
- Web Chat
- Team Leadership
- Vendor Management
- Customer Relationship Management (Crm)
- Real Estate
- Telesales
- Tele Sales
- Operations Management
- Content Quality
- Team Management
- E-Mailers
- Supply Chain Management
- Logistics Management
- Business Process Outsourcing (Bpo)
- Leadership
- Business Development
- Online Fraud
- Wfm
- E-Commerce
- Business Strategy
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