Ashutosh Sharma
Customer Success Specialist @Smartreach.Io
Kolkata, WB, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2022 — Present
Customer Success Specialist @Smartreach.Io
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Kolkata, IN
Building strong client relationships 2. Building the customer success team and setting up processes for growth 3. Collaborating with the development team on product updates and features 4. Providing demos to help customers understand the tool 5. Guiding customers through smooth onboarding and retention 6. Managing customer support to ensure satisfaction and prevent churn
EDUCATION
2020 — 2021
Manipal Academy of Higher Education
Postgraduate Diploma
2012 — 2015
Calcutta University, Kolkata
Bachelor of Commerce - BCom
ABOUT ASHUTOSH SHARMA
Customer Success Manager with 5+ years of experience in SaaS customer success, B2B…
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