Ashutosh Sharma

Customer Success Manager - SmartReach.io | Responsible for customer success strategy, customer retention, and customer satisfaction. Leading customer success operations, account management, and product consulting.

Role
Customer Success Specialist at Smartreach.Io
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ashutosh Sharma

Customer Success Manager with 5+ years of experience in SaaS customer success, B2B…

Experience

  1. Customer Success Specialist

    Smartreach.Io

    May 2022 — Present · Kolkata, IN

    Building strong client relationships 2. Building the customer success team and setting up processes for growth 3. Collaborating with the development team on product updates and features 4. Providing demos to help customers understand the tool 5. Guiding customers through smooth onboarding and retention 6. Managing customer support to ensure satisfaction and prevent churn

Education

  • Manipal Academy of Higher Education

    Postgraduate Diploma

    2020 — 2021

  • Calcutta University, Kolkata

    Bachelor of Commerce - BCom

    2012 — 2015

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ashutosh Sharma — Customer Success Specialist at Smartreach.Io in Kolkata, WB, IN | Unifers