Ashutosh Sampat

About Ashutosh Sampat

With over seven years of experience in Customer Success/Client Relationship Domain and more than 5 years in the B2B SaaS vertical, I have gained valuable experience in both as an individual contributor and as a People leader in building and leading high-performing teams of Customer Success Managers, automating customer journeys,troubleshooting customer queries and providing customer feedback and market insights to the Product and Engineering Teams. My work as a Manager of Customer Success at Hubilo is centered around ensuring that our customers receive the best possible experience while using our platform. I lead a team of Customer Success Managers who work diligently to provide seamless webinars to our customers. Collaborating with the CEO and the head of product, I strive to drive product adoption and retention rates among our existing customers. Additionally, I serve as a point of escalation for customers, providing them with the necessary support they need to excel.I am passionate about delivering exceptional customer experiences and creating value for both the customers and the company.My academic qualifications include an MBA in Marketing from the Institute of Management, Nirma University, and a Bachelor\'s Degree in Business/Commerce from H. L. College of Commerce

Experience

1. Customer Success Manager - Apac

   Multiplier

   Jun 2025 — Present · Bengaluru, IN

Education

• H. L. College of Commerce

  Bachelor’s Degree, Business/Commerce, General

  2013 — 2016

• Institute of Management, Nirma University

  Master of Business Administration (M.B.A.), Marketing

  2016 — 2018