Ashutosh Pandya

About Ashutosh Pandya

Accomplished Business Professional with outstanding quantitative analytic…

Experience

1. Lead Business Analyst

   Progressive Insurance

   Nov 2006 — Present · Cleveland/Akron, OH, US

   Lead analyst responsible for Progressive’s corporate planning, strategy and decision making to achieve positive and high impact outcome.• Overall responsibilities include product design, workforce planning and building analytics for HR, Claims, Sales and Distribution, Product, and Pricing groups. Serve as the adviser on key decision making to meet operational and financial goals.• Develop and implement latest product offerings and rate revisions for multiple states with annual sales over $550M. This involves deep dive analyses on customer segment, recommend tier movement and optimize policy discounts to help maintain double-digit growth and profitability.• Designed, developed and implemented more than a dozen of Dashboard metrics in Product, HR, Claims, and Sales & distribution. This helped provide meaningful insight to improve throughput, reduce turnover and provide better customer experience.• Evaluated vendor proposals with various scenarios on Replacement Rental with annual spend over ~$900M. The analysis helped narrow down vendor selection and annual savings of $4.2 M.• Developed metric to understand break-even scenarios for “Total loss concierge” (TLC) service. The decision metric helped determine service offering to Total loss customers and resulted in annual savings of $4.5 M. • Developed and quantified success criteria for Dedicated Total Loss (DTL) process. The reporting metric increased throughput by 9% and resulted in annual savings of $4.5 M. The reporting metric also helped identify type I and type II error rate to facilitate better decision making.• Utilized predictive modeling techniques to develop claims forecast for Central Claims Unit (CCU) that handles 25% of Progressive claims. Reduced forecast variance from 8% to 3%.

Skills

• Operations Management
• Risk Management
• Strategy
• Sql
• Organizational Risk & Mitigagation Strategy
• Workforce Planning and Predictive Modeling
• Quantitative Analytics and Reporting
• Data Analysis
• Business Process Improvement
• Process Improvement
• Project Management
• Business Analysis
• Business Intelligence
• Strategic Planning
• Sharepoint
• Cross-Functional Team Leadership