Ashutosh Mishra
Azure AD || Linux || Fortiget Firewall || Network Monitoring || Router & Switch || Server Maintenance || Domain Controller || Antivirus Management || LAN/WAN
- Role
- System Administrator at Valethi Technologies
- Location
- Nagpur, IN
- LinkedIn followers
- 500 followers
About Ashutosh Mishra
As an experienced Desktop Support Engineer, I am dedicated to providing exceptional technical support to ensure my clients\' success. My expertise lies in diagnosing and resolving complex hardware and software issues, as well as performing maintenance and upgrades to optimize system performance. I am skilled in troubleshooting desktops, laptops, printers, scanners, and other peripherals, as well as managing user accounts and permissions in Windows and macOS environments. My excellent communication skills allow me to effectively interact with clients and colleagues to identify issues and provide solutions, and I am committed to delivering prompt and responsive service to meet their needs. With a passion for technology and a strong commitment to customer satisfaction, I strive to deliver the highest level of support possible to ensure my clients\' success.
Experience
System Administrator
Jul 2023 — Present · Nagpur, IN
Firewall Management- Creating new rules and policies in the firewall for network security enhancement- Performing firmware updates to ensure firewall security- Checking firewall logs and analyzing security events.2. Azure Active Directory (AD) Management- Creating new systems in Azure AD and managing user access- Implementing new policies in Azure AD for user authentication and authorization.3. Active Directory (AD) Server Administration- Managing and maintaining AD servers for user authentication, authorization, and network resource management.4. Server Management- Preparing new servers for deployment, including installation and configuration- Creating backups of servers to ensure data integrity and disaster recovery preparedness.5. Virus Detection and Response- Taking action on systems where viruses are detected, including quarantine and removal procedures.6. Zoho Mail and Zoho Desk Administration- Creating Zoho Mail accounts for users and managing email services- Working with Zoho Desk ticketing tool for issue tracking and resolution- Managing the admin panel of Zoho Desk for configuration and customization.7. Windows System Patch Management- Managing Windows system updates and patches to ensure system security and performance.8. Documentation and Reporting- Documenting network configurations, changes, and incidents- Generating reports on network performance, security incidents, and compliance status.9. CCTV Monitoring and Management- Checking CCTV feeds for security monitoring and incident investigation.9. Network Monitoring with Domotz- Using Domotz for network monitoring and troubleshooting.10. Evaluation and Procurement of New Tools- Evaluating new IT tools and technologies and making procurement decisions- Creating monthly budgets for IT expenses and license renewals
Education
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Masters in Computer Management (MCM)
2022
R.s. mundle Dharampeth arts and commerce college nagpur
Bachelor of Commerce - BCom
2019 — 2022
Hislop College, Nagpur
MCM ( Master's In Computer Management)
2023 — 2024
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