Ashutosh Kumar
- Role
- Associate at HCLTech
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Ashutosh Kumar
Hello, I am Proficient in Python|Excel|Asset Management|Data Science|Database|SQL
Experience
Associate
Sep 2022 — Present
Used Unique,robust, scalable,powerful and versatile Tools platform like Microfocus ITAM Tool Software/Client Software, Remote Desktop Connection, RDP(Remote Desktop Protocol) server, Asset imaging, Surrender and Allocation ticket processing and Closing, Creating Work Order, EMS process, Excel and Microsoft Teams Configuration and Outlook and user/customer interaction/communication over Email,Teams Chat and phone effectively and efficiently, Segregation,Asset Inventory Maintenance and Recovery,Asset Surrendered listing and Zero formatting, Used Lookup Concepts in Excel(VerticallookUp and HorizontalLookUp) and Data Handling(Collecting and Initializing Ansible Reliable, Precised and Accurate Data), verify, captivate and validate Resources, troubleshooting and Navigating devices and diagnosing customer data-related issues, Data Summarisation and Host Name Deletion, operating system Configuration and Troubleshooting and GIT operations and tasks and IT Asset Management System, Web Analytics/Analysis, System Applications and IT services,RAM(Random Access Memory) and BIOS(Basic Input Output System) Upgradation process and Shipment Process, Handling Transaction Closure and Prompting Escalations and Maintaining tracker update and operational management and Ticket Management and Control and Identification and IT Asset Management (identifying whether tickets are in open,closed or in on hold /Awaiting User Action status),scrum call and tracking IT clearance and service request and prioritising tickets and user response and identification, categorisation, Monitoring, Evaluation and updating of surrender tickets.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
International Institute of Information Technology Bangalore
Post graduate certificate program in data science and AI
Amity University Patna
Bachelor's in Computer applications
2018 — 2021
Dr. A.P.J. Abdul Kalam Technical University
Master of Computer Applications - MCA
St. Dominic High School
12th
2016 — 2018
St. Michael's High School - India
10th
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