Ashutosh Karandikar

GTM and Revenue Acceleration Expert | 2x 7x ARR/ NRR | $100M+ Impact | Advisor | Keynote Speaker | Host, The XT Podcast

Role
Chief Customer Officer at Kretrutosh Consulting
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ashutosh Karandikar

I help Brands scale up acquisitions, retentions, up/ cross sells & Referrals through…

Experience

  1. Chief Customer Officer

    Kretrutosh Consulting

    Jun 2020 — Present · Mumbai, IN

    1) Spearheaded GTM, acquisition, retention, and expansion strategies for 25+ global brands across Retail, BFSI, SaaS, and Pharma—resulting in 2× to 7× growth in acquisition velocity and 20%–38% uplift in LTV.2) Delivered measurable CX-led growth impact for marquee clients- UK Luxury Retail Aggregator:+24% sales density within 12 months through omnichannel personalization and visit/ visitor analytics- APAC Insurer: PHP 2.96mn revenue gain within 6 months via web/app CXM optimization- Media Firm (UK):$1.4M revenue increase through insights monetization and closed-loop feedback activation.3) Developed and implemented the proprietary KretruTosh GTM Framework, CX ROI Calculator, and Value Realization Mapping, enabling enterprise clients to translate CX and product investments into topline growth.4) Led Customer Experience Strategy, Design, and/or Execution initiatives at global brands like Insular Life, EastWest Bank, Clicks Pharmacy, Alida, Zykrr, Symega Foods, and more—aligning CX, tech, and GTM roadmaps to unlock revenue.5) Built and institutionalized organization-wide values and CX transformation culture at Symega Foods, improving NPS and revenue from key accounts.6) Enabled customer-led product strategy and digital growth for Alida, delivering $90K in CXM implementation revenue and embedding CX into Sales, Marketing & CS workflows.7) Led CX and GTM engagements via platforms including Salesforce, Sitecore, Microsoft Dynamics, Braze, Amplitude, AppsFlyer, Drupal, Yotpo, and SproutSocial.

Education

  • Indian Institute of Management Bangalore

    Master of Business Administration - MBA, 1 Year Full Time Residential Executive MBA

    2012 — 2013

  • University of Mumbai

    Electronics And Telecommunications Engineering, Engineering

    2001 — 2004

  • Indian School of Business

    Executive Course, Reigniting Growth & Innovation - Thrive in the New Normal

    2020 — 2020

  • University of Virginia Darden School of Business

    Executive Course, Design Thinking For Innovation

    2020 — 2020

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Ashutosh Karandikar — Chief Customer Officer at Kretrutosh Consulting in Mumbai, MH, IN | Unifers