Ashutosh Rai

About Ashutosh Rai

I am a Site Reliability Engineer/SysOps Engineer with extensive experience in supporting and optimising large-scale IBM Cloud infrastructure environments. In my most recent role, I worked as an IBM Cloud Infrastructure Site Reliability Engineer, ensuring the availability, stability, and performance of mission-critical cloud platforms while driving automation and operational excellence.Before transitioning fully into SRE, I spent several years working as a Golang Developer and DevOps Engineer, building microservices, deploying cloud-native platforms, and automating infrastructure workflows. This engineering foundation allows me to approach reliability challenges with a software-first mindset — designing resilient architectures, improving deployment processes, and automating repetitive operational tasks.I specialise in cloud reliability engineering, Kubernetes operations, observability, automation (Kubernetes, Python, Ansible, Golang), CI/CD pipelines, and performance tuning. I’ve led high-severity incident bridges, performed detailed RCAs, built early-warning automation, and reduced operational overhead through engineering-driven improvements.Core Strengths:• Cloud Infrastructure SRE (IBM cloud VPC/BM)• Golang Microservices & Backend Engineering• DevOps (Kubernetes, Docker, Helm, CI/CD)• Python, AWS CloudFormation, Terraform, Ansible Automation• Incident, Problem & Change Management• Observability (Grafana, Prometheus, Sysdig, LogDNA)• Performance Optimisation & Golden Signal Monitoring• Cloud Infrastructure Reliability & Resilient Architecture• Root Cause Analysis (RCA) & Fault Isolation• Agile Collaboration & Cross-functional CommunicationI’m passionate about building reliable systems, automating what slows teams down, and bridging the gap between software engineering and operations to deliver platforms that scale smoothly and reliably.As a passionate DevOps champion, I lead with a focus on collaboration, performance, and innovation, ensuring infrastructure is not only highly available but also efficient, secure, and future-ready.

Experience

1. Site Reliability Engineer

   IBM

   Jul 2024 — Present · Bengaluru, IN

   As an IBM Cloud Infrastructure SRE, I ensure high availability, performance, and stability across mission-critical cloud platforms. I design automation, improve observability, and lead incident/problem management to maintain enterprise-grade reliability.Key Responsibilities & ImpactManage reliability and performance for IBM Cloud infrastructure services with a focus on uptime, golden-signal monitoring, and operational excellence.Build automation frameworks for disk remediation, VM lifecycle cleanup, health checks, and proactive alerting.Improve observability using Grafana, Sysdig, LogDNA, Prometheus, and custom SRE dashboards.Lead or contribute to high-severity technical bridges, driving rapid service restoration and conducting detailed root-cause analysis.Collaborate with cloud engineering, networking, storage, and security teams to improve platform resiliency.Implement changes and fixes through CI/CD and GitOps workflows while ensuring minimal business impact.

Education

• Vinayaka Mission's Research Foundation - University

  Bachelor's Degree, Computer Programming, Specific Applications

  2008 — 2011

• Mahatma Gandhi University (MGU), Meghalaya

  Master’s Degree, Computer Programming

  2013 — 2016

• SSIC Siddharth Nagar

  Associate's Degree, Mathematics and Science

  2006 — 2008

Skills

• Web Development
• Jquery
• Web Applications
• Html
• Zend Framework
• Cms
• Symfony
• Ajax
• Javascript
• Sql
• Apache
• Mongodb
• Mysql
• Apis
• Css
• Php
• Oop