Ashton W.
Service Delivery Manager| People Orientate | Sports Fan
- Role
- Service Delivery Manager at Leapfrog Services
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Ashton W.
10+ year’s Desktop support including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks. Proven customer service skills, detail orientated, self-directed, and results driven. Skilled in communicating highly technical information to both technical and non-technical personnel.TECHNICAL SKILLSNetworking: LAN, TCP/IP, ICMP, DHCP, and DNS. Cisco Unified Communications Manager v9 and Cisco Unity Connection v9.Operating Systems: MS Server 2012/ 2012 R2, 2008/2008 R2, MS Windows 8.1/Windows 7/Vista/XP, and MAC OS.Applications: Office 2010/2007/2003/, Outlook 2010/2007/2003, Office 365/Exchange, GoToAssist, RDP, Windows Deployment Services, Veeam 8, Cisco Any Connect, Adobe Suite.Hardware: Dell PowerEdge T710 server. Dell Optiplex 760 thru 760 workstations. Dell Latitude E6400/E6410 laptops and Wise thin clients. Cisco IP Phone CP-8941.
Experience
Service Delivery Manager
Feb 2023 — Present
Education
Year Up Atlanta
Information Technology
2012 — 2013
Art Institute of Atlanta
Graphic Design
2007 — 2010
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