Ashten Hernandez
Marketing Success Manager at Madwire®
- Role
- Marketing Success Manager at Madwire®
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
About Ashten Hernandez
5+ years demonstrated experience in direct and retail sales, patient management and…
Experience
Marketing Success Manager
Aug 2021 — Present · Fort Collins, CO, US
Manage 50-60 marketing accounts (about $1M ARR total) for small and medium sized businesses across the US and Canada, showcasing 95% client retention on average.• Drive the customer intent to renew by driving adoption of services and software usage to achieve the customer business outcomes through the use of a customer success plan.• Maintain customer health and introduce new, valuable services as they become relevant on the customer journey; cross-sell and up-sell targets.• Lead support team members in their areas of specialty (SEO, content marketing, ads, etc.) to ensure efficiency and client success.• Develop and execute dynamic marketing strategies, spanning brand development, SEO/content marketing, paid advertising, email marketing, social media, and video/OTT advertising.• Leverage data-driven insights to refine marketing initiatives, emphasizing a results-oriented approach.• Key Achievements:o Chosen as a team member on the company’s ‘Partner’ marketing team which worked with the company’s franchise partners.
Skills
- Microsoft Excel
- Microsoft Office
- Public Speaking
- Powerpoint
- Microsoft Word
- Time Management
- Research
- Social Networking
- Customer Service
- Leadership
- Spanish
- French
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