Shreya Arora
Program Management @ Google | Ex-OLX, Amazon, IBM
- Role
- Program Manager Ii at Google
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shreya Arora
Shreya Arora has rich experience in Program Management, Product Management, Process Excellence, and Business Strategy domains. She has worked in various industries, including E-Commerce, CRM, Automobile, Consulting, and Oil & Gas. Shreya has extensive experience in program/product management and process enhancement initiatives.In her current role as a Program Manager-Process & Product Operations at OLX Autos, Shreya has led several successful initiatives, including reducing support ticket volume by ~56%, automating payment processes, and centralizing retail operations to target ~30% efficiency gains. She has also led digital transformations of procurement inspection processes, reducing inspection misses by 25%, and automating ticket resolution processes through system integration, reducing ticket resolution SLA by 25%.Previously, at Amazon, she worked as a Manager-Process Excellence and established robust Quality Management Systems, resulting in zero compliance escalations in Q4 2020. At IBM, Shreya worked as a Strategy Consultant, successfully mapping client\'s business requirements to streamline entire procure-to-pay cycles.Shreya completed her MBA in Supply Chain Operations from Indian Institute of Technology (IIT), Madras, and her B.Tech in Instrumentation and Control Engineering from NIT, Jalandhar.
Experience
Program Manager Ii
Jul 2023 — Present · Hyderabad, IN
Education
Jawahar Vedic Public School
XII-CBSE, Science
2008 — 2010
Indian Institute of Technology, Madras
Master of Business Administration - MBA, Business Administration and Management
S.D.Public School
X-CBSE
1998 — 2008
NIT Jalandhar
Bachelor of Technology - BTech, Instrumentation and Control Engineering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.