Ashraf Agha
Head of SAP Applications Department @Rheinische Friedrich-Wilhelms-Universität Bonn
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WORK HISTORY
Head of SAP Applications Department @Rheinische Friedrich-Wilhelms-Universität Bonn
Bonn, DE
Leading and managing the SAP department, consisting of a team of 10 developers, application support specialists, and SAP Basis administrators.• Ensuring the smooth operation and continuous optimization of SAP systems.• Leading the development and implementation of SAP projects, including upgrades, integrations, and the deployment of new functionalities.• Ensuring compliance with internal and external guidelines as well as legal requirements.• Developing and overseeing the department’s budget, ensuring effective allocation of resources and cost control.• Collaborating with other university departments to align SAP solutions with institutional needs and strategic goals.• Conducting regular performance reviews and implementing staff development programs to enhance team capabilities and performance.• Managing vendor relationships, including negotiation of contracts and service level agreements (SLAs).• Driving the adoption of new SAP technologies and best practices to improve operational efficiency.• Providing strategic input to university leadership on SAP-related matters, including digital transformation initiatives.• Leading the change management process for SAP-related changes, ensuring minimal disruption to university operations.• Acting as a key point of contact for SAP-related audits and ensuring timely resolution of any audit findings.
EDUCATION
Hochschule Mannheim
Master's degree, Information Technology
SKILLS
ABOUT ASHRAF AGHA
As the Head of SAP Applications at the University of Bonn, I bring over 22 years of expertise in ERP system management, specializing in SAP solutions. I lead a dedicated team in ensuring seamless SAP operations, driving system optimizations, and executing complex projects such as system upgrades and integrations. My role is pivotal in aligning SAP strategies with the university\'s academic and research goals, maintaining high operational efficiency, and ensuring compliance with rigorous standards.My career spans diverse industries, including public sector, automotive, oil & gas, and retail, where I\'ve consistently delivered value through strategic project management, team leadership, and effective communication in multilingual environments. Recognized as the SAP Presales Consultant of the Year, my experience in SAP ERP and Document Management Systems positions me as a leader committed to driving organizational success.Fluent in German, English, and Arabic, with intermediate proficiency in Turkish, I thrive in multicultural settings and am dedicated to continuous improvement and innovation in SAP management.
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