Ashraf Shaikh
Senior Associate – Operations WNS global services | (IAG)
- Role
- Senior Associate - Operations at WNS
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Ashraf Shaikh
I am an experienced Insurance Operations professional currently working with WNS Global…
Experience
Senior Associate - Operations
Mar 2025 — Present · Pune, IN
Handling direct insurance operations for New Zealand’s home and motor insurance policies under the IAG account.Managing end-to-end policy administration, including new business, renewals, endorsements, cancellations, and reinstatements.Utilizing platforms like Citrix, TMS (Transaction Management System), and SharePoint for policy processing and documentation.Ensuring high accuracy and adherence to SLA timelines in every transaction.Collaborating with internal and client-side teams to maintain process integrity and customer satisfaction.Supporting audits, quality checks, and continuous process improvements to enhance service delivery.
Education
Jaipur National University
Bachelor's degree
2020 — 2022
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