Ashraf Raza
Service Operation Professional at BT Global Business Service Pvt. Ltd. Gurugram | Incident Management
- Role
- Service Operation Professional at BT Group
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ashraf Raza
As a Service Operations Professional at British Telecom, I specialize in managing end-to-end service operations, including incident management, ServiceNow, and application support. My expertise spans SharePoint, mobile application support, Windows & Mac management, and Office 365 administration. With a proactive approach to problem-solving and a focus on operational efficiency, I ensure seamless performance of critical systems, contributing to enhanced service delivery and user satisfaction.
Experience
Service Operation Professional
Feb 2024 — Present · Gurugram, IN
Managing Services Now, Incident Management, Office 365, SAP, Citrix, Mobile Applications, One Drive, Share Point, Windows & Mac Management. etc
Education
Maulana Mazharul Haque Arabic & Persian University, Patna
BCA
2016 — 2019
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