Ashoo Gupta
Service Engineer | Cloud & DevOps Aspirant | MCA Student | Python | AWS | IT Infrastructure & Project Management
- Role
- Service Engineer at SISL Global
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ashoo Gupta
I am currently pursuing a Master of Computer Applications (MCA) from Amity University…
Experience
Service Engineer
Apr 2024 — Present · South Delhi, IN
Administer and maintain internal IT inventory systems to ensure optimal asset tracking and allocation. Coordinate and manage end-to-end data center operations, including infrastructure support, hardware maintenance, and on-site activities. Supervise field technicians by assigning tasks, monitoring their performance during data center visits, and providing remote guidance for issueresolution. Perform direct data center interventions, delivering hands-on technical support for critical infrastructure and network systems. Operate and maintain the service desk portal, ensuring timely ticket resolution and consistent communication with clients regarding issue statusand updates. Lead technical aspects of service delivery and contribute to project planning and execution in alignment with service-level agreements (SLAs).
Education
Amity University, Noida
Master of Computer Applications - MCA, Cloud & DevOps
Bundelkhand University, Jhansi
Bachelor of Arts - BA, Geography & sociology
Board of Technical Education uttar pradesh
Diploma of Education, Electronic
University of Allahabad
High School Diploma, Mathematics
University of Allahabad
Intermediate , Mathematics & science
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