Ashok Kumar
Global Sales Operations Manager at Hewlett Packard | Process Optimization | IT Project Manager | Driving Sales Efficiency in Manufacturing | Driving Growth & Revenue | Order to Cash | Digital Transformation| Supply Chain
- Role
- Global Sales Operations Manager at HP
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashok Kumar
I am a PMP®-certified Program and Transformation Leader with 15+ years of experience…
Experience
Global Sales Operations Manager
Sep 2021 — Present
E2E Sales operations orchestration by monitoring operations execution and improvements, operating within defined KPIs / SLAs and Partner/Client facing rolesDrive Process harmonization & simplification. Serve as subject matter expert on tools and processes, supporting operational team in execution.Act as key contact at group level, escalation point, coordinating any action plans / improvement plans at group level with operations and partner facing teams.On-going Services Sales operations governance and optimization through change management, stakeholder engagement and introduction of technology solutions for efficiencies.Support Global Ops team (program & process guidance, team readiness, risk assessment & business decisions)Working in coordination with Project Managers to identify risks, analyze their impacts and mitigate process through interaction with project stakeholders.Key accomplishments:Implemented credit note bookings from manual process to Automated via interface platform for APJ region 1k+ partners with value of $500 million bookings and optimized Turn Around Time of 3 days with Head Count savings and eliminated manual touch.Reduced process cycle time by 30% through implementation of Lean methodologies & AutomationsImproved partner portal dashboard for live tracking of payment status and claims handlingOptimized the Working Capital Cash Flow Savings for HP by changing payment timelines change and savings of average $1 million per yearCollaborated with Sales teams to manage automated processing opportunities ensuring timely bookings and tracking of large volume rebate payments.
Education
Periyar University
Bachelor of Commerce - BCom
Mahatma Gandhi University
Master of Business Administration - MBA
National Apprenticeship Training - India
Diploma of Education
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