Ashok Narayan
Project Manager | Scrum Master | Production Support Manager | Incident Manager
- Role
- Technical Analyst at Fidelity International
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Ashok Narayan
Experienced Incident Manager | Production Support Manager | Project Manager | Scrum Master with a strong background in IT service management, Agile methodologies, and automation solutions. With 11 years of experience, I specialize in incident resolution, stakeholder engagement, and driving operational efficiency in high-paced production environments. Adept at managing global teams, implementing RPA solutions, and ensuring system stability with 99% uptime and 98% on-time service delivery. I bring a results-driven approach to problem-solving, risk assessment, and continuous improvement. Passionate about streamlining workflows, optimizing processes, and enhancing customer experience. Open to new opportunities to drive digital transformation and operational excellence.
Experience
Technical Analyst
Aug 2015 — Present
Education
Delhi University
Bachelor's degree
2003 — 2007
Delhi University
Bachelor's degree
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.