Ashok Mhaske

Product Manager @Kotak Mahindra Bank

Mumbai, IN

Strategic identification of Fin-techs & Partnership: Identification and tie-up with potential fin-techs for TASC segment viz. Education, Housing Societies, Religious Institutions, Clubs & Co-operative sector Collaboration: Collaborate with stakeholders to gather product requirements and feedback CLCM: Manage & optimise customer life cycle management (CLCM) process to maximise customer engagement, retention, and lifetime value Webpage Management: To deliver a modern, user friendly TASC webpage with upgraded contents that support business growth and customer engagement Product Strategy: Responsible for defining product vision, strategy, and requirements to drive business growth, customer engagement, and revenue increaseData analysis: Responsible for driving key business outcomes through data driven decision making Market Research: Conduct market research, customer analysis, and competitor bench markingContent Enablement: Upgrade and maintain KLAPP content, create curated segment wise offer letters, one pagers, and proposal for TASC customers basis market trends and customer requirements Optimisation: identify areas improvement and optimise product features and user experience Training: Create training materials for TASC segment team and focus on capability building across channels by conducting regular training’s

Mumbai University Mumbai

PGDFM