Ashok Kumar Verma
IT Support and Trainer
- Role
- IT Support Executive at Virtual Building Studio Inc
- Location
- Bareilly, UP, IN
- LinkedIn followers
- 500 followers
About Ashok Kumar Verma
Welcome! I\'m a results-oriented professional with a B.Tech. in Electronics & Instrumentation from CCS University Meerut. Self-motivated, I bring excellent communication, leadership, and teamwork skills to the table. Professional Journey: Currently a Trainer at Jetking Training Institute, specializing in Personality Development and English-Speaking classes. Three years as a Guest Lecturer at Government Polytechnic Budaun, teaching Electronics, Electrical technology, Chemistry, and Physics. Six months as a Senior Marketing Engineer at NEO Petcon India Pvt. Ltd, managing marketing, sales training, and refinery deals. Entrepreneurial experience includes a three-year stint managing Examaffairstoday.com, involving roles in SEO setup, content writing, and graphic design. Skills certified with proficiency in Dos, Microsoft Windows, MS-Office, and Basic Computer Fundamentals. Hardware troubleshooting, Networking, CCNA, RedHat, Windows OS, Server Management. Training and Projects: Completed a 45-day training in \"General Awareness in Steam Turbine and Manufacturing\" at BHEL Ranipur, Haridwar. Academic project focused on an Automatic Temperature Control System. Additional Qualifications: Holds a Six Months Diploma in Computers. Completed a 45-day Embedded Systems Training. Eager to connect with fellow professionals and explore new opportunities. Let\'s connect and discuss potential collaborations!
Experience
IT Support Executive
Apr 2025 — Present · Dehradun, IN
IT Support ExecutiveAs an IT Support Executive, I specialize in delivering comprehensive technical support to end-users and ensuring seamless operation of IT systems and infrastructure. My role involves diagnosing hardware and software issues, maintaining IT assets, ensuring network security, and minimizing downtime to support smooth business operations. I also work closely with cross-functional teams to implement scalable IT solutions and enforce cybersecurity practices.Key Responsibilities:Provide first-level support for hardware, software, and network-related issues.Troubleshoot and resolve technical problems via remote tools, phone, email, or in-person.Install, configure, and maintain desktops, laptops, printers, and other peripherals.Manage user accounts, permissions, and groups via Active Directory.Administer and monitor Office 365/Microsoft 365 environments.Maintain IT inventory and ensure proper documentation of systems and procedures.Monitor and maintain LAN/WAN infrastructure, ensuring optimal performance.Configure, manage, and troubleshoot Fortinet F40 Firewall to ensure secure and reliable network access.Enforce security policies and ensure compliance with IT protocols.Assist in IT projects, including system rollouts, migrations, and upgrades.Key Skills:Technical Troubleshooting & End-User SupportWindows & Mac OS SupportOffice 365 / Microsoft 365 AdministrationActive Directory & Exchange ManagementRemote Desktop Tools (e.g, AnyDesk, TeamViewer)Networking (LAN/WAN, TCP/IP, VPNs)Fortinet F40 Firewall Configuration & ManagementCybersecurity Best PracticesIT Asset & Documentation ManagementHelp Desk & Ticketing Systems
Education
CCS (Chaudhary Charan Singh)University
Bachelor of Technology - BTech
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