Ashok Kumar

Vice President, Loan Ops Readiness Manager - Loan IQ

Role
Vice President at Citi
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Ashok Kumar

Manager Commercial Lending | Operational Excellence I Loan Servicing & Fulfillment I Loan…

Experience

  1. Vice President

    Citi

    Mar 2024 — Present · Mumbai, IN

    Product Owner specializing in APAC Loan IQ enablement with hands-on experience in driving operational excellence and user adoption. I bring a strong mix of business and technical expertise, ensuring smooth delivery and continuous improvement across regional processes.Production Support & Process Simplification: Resolving issues swiftly while creating Excel-based tools to automate and simplify workflows. • Knowledge Sharing & Enablement: Running regular office hours, developing procedures and job aids tailored to APAC’s regional nuances, and promoting a culture of collaboration. • Change Delivery & Testing: Leading UAT cycles, refining Jira stories, and aligning requirements with business needs to ensure seamless deployment. • Stakeholder Engagement: Partnering with Ops, Tech, and regional teams to drive adoption, address pain points, and deliver scalable solutions.

Skills

  • Training and Quality
  • Team Management
  • Mis
  • Vba Macro

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Ashok Kumar — Vice President at Citi in Mumbai, MH, IN | Unifers