Ashok Kumar

About Ashok Kumar

A Certified Six Sigma Black Belt with 18+ years of experience driving enterprise-wide transformation and operational excellence across CPG/FMCG, Communication Media, Real Estate, Hospitality, and BFSI sectors. Proven track record of delivering ~$300M in measurable value through strategic process excellence, business consulting, and digital enablement initiatives.Extensive functional expertise across Commercial Sales, Order-to-Cash (O2C), Procure-to-Pay (P2P), Record-to-Report (R2R), Financial Planning, Payroll, and Digital Business Services. Global exposure across India, USA, and UK, with a strong ability to lead multicultural teams, influence senior stakeholders, and execute large-scale change programs.Core Leadership StrengthsProcess Excellence & Business Transformation: Embedding Lean Six Sigma to drive efficiency, scalability, quality, and sustainable performance.Strategic Business Management: Aligning operational execution with enterprise strategy to maximize value and competitiveness.Consulting & Advisory Leadership: Trusted partner to senior leadership on transformation, process optimization, and organizational effectiveness.Digital Enablement & Process Mining: Leveraging Celonis, ServiceNow, and automation to generate actionable insights, optimize workflows, and accelerate digital adoption.

Experience

1. Deputy Director - Process Excellence

   PepsiCo

   Jul 2023 — Present · Hyderabad, IN

   Strong and proven record over talent hiring and retention - Managing medium to large team cross functional and directs - Developing expertise in functions; include roles that are experts in their discipline, providing professional or thought leadership - Solid record at interpreting internal and external business challenges and recommending best practices to improve products, processes or services - Leveraging understanding of industry trends for informed decision making- Leading/enabling others to find creative solutions within complex processes with technical variety and/or interdependent process cycles - Employing sophisticated operational/product management, manufacturing or engineering techniques. Interaction with adjacent functions needed to solve issues - Proven skills to evaluate quality of information received and questions conflicting data for analysis - Leveraging multiple internal and external resources outside of the function to help arrive at a decision - Leading functional teams or projects with moderate resource requirements, risk, and/or complexity - Managing business or technical discipline solutions to leaders. Communicating complex messages and negotiating mainly internally with others to adopt a different point of view- Proven record over leveraging latest process improvement technologies such as Process mining, RPA, AI/ML- Solid record over Process improvement consulting across different geographies- Positive feedback from multiple stakeholders where Process Improvements are delivered

Education

• University of Kota

  B.A, LL.B, Arts & law

  2002 — 2006

Skills

• Windows
• Sap Erp
• Quality Management
• Business Intelligence
• Best Practices
• Business Case Design
• Corporate Law
• Business Process Improvement
• Supply Chain Management
• Revenue Recognition
• Project Management
• Knowledge Management
• Knowledge Transfer
• Team Management
• Operations Management
• Escalations Management
• Escalation Resolution
• Manage Client Relationships
• Team Building
• Customer Oriented
• Data Analysis
• Green Belt
• Yellow Belt
• Advertising Sales
• Bpo
• Crm
• Service Delivery
• Black Belt
• Transition Management