Ashok Gawda
Consultant | Cloud Monitoring Expert | ITIL Certified | Transforming IT Operations with APM & SaaS Solutions
- Role
- Consultant - Monitoring & Observability at HCLTech
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Ashok Gawda
Results-driven Infrastructure Operations Engineer II with 14+ years of experience specializing in cloud monitoring (SaaS), IT operations, and infrastructure excellence. Renowned for implementing and managing tools like Dynatrace, Splunk, and Azure Monitor, I have enhanced product adoption, automated incident management, and improved customer satisfaction for global enterprises. Key Achievements:Reduced incident noise by 40-50%, boosting operational efficiency.Led 20+ team members across global operations, enhancing service quality.Developed Power BI dashboards, providing actionable insights to leadership. Core Expertise: Application Performance Monitoring (APM)| Risk Management | Process Optimization | Team LeadershipI am passionate about driving innovation in IT operations and creating measurable value for organizations through strategic problem-solving and cutting-edge tools.
Experience
Consultant - Monitoring & Observability
Jun 2025 — Present · Mumbai, IN
Education
CMJ University
Bachelors computer applications , Computer Science
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Master of Business Administration - MBA, Information Technology Project Management
2021 — 2023
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