Ashok Dogra
IT Professional at Chevron
- Role
- i t Professional at Chevron
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Ashok Dogra
Ashok is a Microsoft and CompTia certified professional with over 14 years of experience…
Experience
i t Professional
Jan 2013 — Present · Houston, TX, US
Working as Desktop Support Analyst I review and prioritize my assigned tickets according to the availability of users. I create assign and forward tickets to different groups for faster resolution. My work involves supporting desktop issues, office 2007 and 2010 applications. Some of the other responsibilities I perform include the following but not limited to:Supporting remote users and Troubleshooting VPN connections.Setup of Tandberg (Now CISCO) Video conferences.Support of issues during upgrade to Windows 7 including data migration.Working with on board coordinators for new hire and moving users by deploying equipment and activation of smart Badge.
Education
Panjab University
Bacholar of Science
Skills
- Printer Support
- Operating Systems
- Windows Vista
- Disaster Recovery
- Group Policy
- Dns
- Technical Support
- Switches
- Storage Area Networks
- Software Installation
- Troubleshooting
- Computer Hardware
- Windows
- Bmc Remedy
- Tcp/Ip
- Microsoft Exchange
- Vmware
- Networking
- Hp
- Windows Xp
- Printers
- Vpn
- Software Documentation
- Citrix
- System Deployment
- Servers
- Active Directory
- Xp
- Windows Server
- Hardware
- Cisco Technologies
- Help Desk Support
- Blackberry Enterprise Server
- Databases
- System Administration
- Sharepoint
- Testing
- Windows 7
- Dhcp
- Laptops
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