Ashok A. S
Lead Technical Writer at Ericsson
- Role
- Lead Technical Writer at Ericsson
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashok A. S
Experienced Technical Writer with a demonstrated history of working in the information…
Experience
Lead Technical Writer
Dec 2016 — Present · Bangalore, IN
Develop customer documents for networking (routing) features as per Ericsson standards.* Develop documents for new features, bug fixes, and any other changes.* Participate in document planning and content strategy for assigned projects.* Collaborate with subject matter experts and cross-functional teams for documentation tasks.* Defined the publishing processes and led a small publishing team.* Performed DITA Admin role to provide access and determine the roles of new DITA users.* Recognized with the “Rock Star” award for reducing the bug fix time by providing scheduled doc builds within the six months of joining the organization.
Education
University of Mysore
M. A, English
1997 — 1999
Skills
- Arbortext
- Software Documentation
- Online Help
- Snagit
- Technical Documentation
- Technical Writing
- Manuals
- Business Process
- Quality Assurance
- Robohelp
- Agile Methodologies
- Management
- Documentation
- Adobe Acrobat
- Framemaker
- Release Notes
- Content Management
- Training
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