Ashmita Bhattacharyya
Senior Business Analyst | Scrum Master | PMP Certified | PSPO I Certified | B2B Sales | Customer Ops
- Role
- Senior Business Analyst at Shell
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashmita Bhattacharyya
Strategic and result driven senior business analyst with 14+ years of experience in Customer Operations, B2B Sales and CRM, Pharmaceuticals and Healthcare• Strengths include stakeholder engagement, process improvement, conflict resolution, team building, coaching. • Recognized as a key driver of quality and timely delivery through adoption of industry best practices to meet business needs. • Equipped with sharp communication, documentation and presentation skill, strong work ethics and learner mindset. • Flexible to take on different roles in a self-organizing team.• Believe in leading by example and accomplish collective goals for the benefit of business and personnel.
Experience
Senior Business Analyst
Oct 2018 — Present · Bangalore, IN
Process Mapping and Design optimization.• Feasibility analysis in terms of platform compatibility• Data and integration analysis• Conversation Design• NLP Design (utterances and keywords) for intent recognition
Education
West Bengal University of Technology, Kolkata
Master of Computer Applications (MCA), Computer Applications
2007 — 2010
University of Calcutta
Bachelor of Science (B.Sc.), Physics
2004 — 2007
Skills
- Test Execution
- Scrum
- Functional Testing
- Software Engineering
- Java
- Agile Testing
- Test Management
- Test Automation
- Software Development Life Cycle (Sdlc)
- System Testing
- Sdlc
- Requirements Analysis
- Regression Testing
- Testing
- System Integration Testing
- Software Quality Assurance
- Integration Testing
- Quality Assurance
- Sql
- Etl Testing
- Agile Methodologies
- Test Planning
- Selenium
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