Ashmeet Singh
Sr. Technical support associate || MCA || Vivekananda institute of professional studies
- Role
- Sr Technical Support Associate at Tech Mahindra
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ashmeet Singh
Hello connections, I am Frontend web developer with bit knowledge of other fields as…
Experience
Sr Technical Support Associate
Mar 2025 — Present · Noida, IN
Serve as an escalation point for complex technical issues that require advanced troubleshooting. Provide prompt, professional, and accurate technical support to customers via phone, email, or chat. Collaborate with internal engineering, QA, and product teams to resolve customer issues and document solutions. Identify patterns in customer-reported issues and provide feedback to help improve products and documentation. Lead knowledge-sharing initiatives and mentor junior support staff.
Education
Sri Guru Tegh Bahadur Institute of Management and Information Technology
Bca
2018 — 2021
Vivekananda Institute of Professional Studies
Master of Computer Applications - MCA
2021 — 2023
GURU HARIKISHAN PUBLIC SCHOOL
School
Guru Gobind Singh Indraprastha University
BCA
2018 — 2021
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