Ashmeen Kaur
Customer Service Representative @Pride Group Logistics
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WORK HISTORY
Customer Service Representative @Pride Group Logistics
Order management including monitoring, tracking and updating of shipping dates using multiple excel spreadsheets including a comprehensive dashboard for daily actions. Constant communication to internal and external customers regarding order and shipment status. Develop strong customer relationships, which includes communication across Canada and United States for the purpose of understanding their businesses, addressing any concerns where possible and highlighting potential issues and possible solutions to leadership. Collaborate with multiple internal departments to ensure a smooth order process by problem solving to expedite as required using various data sources. Navigate a complex supply chain network consisting of various plants and distribution centers. Use excel to provide daily customer reports. Utilize multiple systems for order entry and to verify customer orders for accuracy, load weight, pallet count, special considerations, etc.
EDUCATION
Niagara College
Diploma of Education
ABOUT ASHMEEN KAUR
My name is Ashmeen Kaur and I am currently working as a Customer Service Representative…
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