Ashli Clubine

About Ashli Clubine

Proven leader with a strong track record of driving growth and innovation in fast-paced environments. Over 6 years of experience in the Information Technology field, backed by Microsoft and Cybersecurity certifications, delivering strategic technology solutions that align with business objectives. Skilled in guiding customers through budgetary planning and technology strategy to maximize ROI and operational efficiency.Expert in IT strategy, systems implementation, and enterprise technology planning. Adept at fostering collaboration across departments and building lasting partnerships with external organizations. Recognized for dependability, efficiency, and measurable results from project inception to completion.Bringing a unique blend of technical expertise and business acumen, complemented by over 10 years in hospitality leadership and 6+ years in eCommerce operations. Experienced in team management, recruiting, training, customer experience, digital marketing, cybersecurity best practices, cloud technologies, and large-scale technology deployments. Committed to excellence, continuous improvement, and delivering solutions that empower organizations to thrive in a digital-first world.

Experience

1. Senior Client Success Manager

   Infinity, Inc

   Mar 2020 — Present · Savannah, GA, US

   Customer Success Manager serving over 30 clients, providing guidance and recommendations in an ever changing technological environment. Clients include medical practices, transportation and supply chain logistics companies, nonprofit organizations, and more-Responsible for developing strategic and budgetary planning for technology developments, best business practices, and innovative solutions-Oversee team of engineers responsible for auditing client infrastructure against industry standard best business practices-Collaborate with Sales and Project teams to implement business solutions for business continuity, cybersecurity, and business expansion-Committee Leader of Standards Committee to continuously evaluate and implement best practices for proactive client infrastructure improvements.

Education

• University of West Georgia

  Bachelor of Arts (B.A.), Psychology

  2007 — 2010

Skills

• Time Management
• Employee Management
• Customer Retention
• Customer Service
• Customer Satisfaction
• Training
• Website Promotion
• Financial Analysis
• Human Resources
• Networking
• Wage & Hour
• Brand Development
• Customer Relations
• Public Relations
• Teamwork
• Team Management
• Microsoft Excel
• Powerpoint
• Leadership
• Microsoft Office
• Sales
• Employee Relations
• Strategic Planning
• Brand Awareness
• Employee Training
• Sales Commissions
• Internet Explorer
• Management
• Cash Flow Management
• Internet Banking
• Product Promotion
• Event Planning
• Social Media