Ashley Hergt
Manager - Auto Claims @Definity
Waterloo, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2026 — Present
Manager - Auto Claims @Definity
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Lead Claims Technical Advisors and Quality Management teams, and design a scalable onboarding incubator to accelerate new-hire success and strengthen adjusting performance.
EDUCATION
2010 — 2014
Wilfrid Laurier University
Bachelor of Arts (B.A.), Sociology and Religion and Culture
SKILLS
Office AdministrationMicrosoft WordTeam LeadershipCustomer ServiceGroup InsuranceLeadershipEmployee TrainingPowerpointMicrosoft ExcelRestaurantsTeamworkRetailMicrosoft OfficeSalesCustomer SatisfactionTime Management
ABOUT ASHLEY HERGT
Experienced leader with a strong track record of leading teams, driving operational excellence, and delivering complex projects. I partner closely with senior leaders to translate strategy into execution, with deep expertise in process improvement, system transformation, and change leadership.
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