Ashley Wedeman

About Ashley Wedeman

I’m a product-minded EdTech professional with a background in instructional leadership…

Experience

1. Lead Technology Integration Specialist

   iCEV

   Jun 2022 — Present · US

   Working knowledge of Learning Management Systems (Schoology, Google Classroom, Canvas, Moodle, Blackboard). •Working knowledge of Rostering / Single Sign-On products (Clever, Classlink).•Support users team members across various departments with sucessful implementation of our product.•Meet with and assist technology contacts, decision makers, administrators, teachers as needed to set up and train how their LMS integrates with the iCEV platform.•Meet with and assist technology contacts, decision makers, administrators, teachers to set up & train how SSO tools integrate with the iCEV platform.•Assist and train various levels of team members in answering integration and troubleshooting questions from customers.•Assist and train various levesl of team members on LMS & SSO products.•Maintain Calendly/Outlook training calendar for customers to schedule as needed.•Keep records in Salesforce documenting customer communication.•Account provisioning support.•Manage custom curriculum package build projects for third-party customers.•Monitor and track progress of team members and support buidling of custom curriculum packages.•Quality control custom curriculum packages before delivery to third-party vendors.•Deliver custom packages to third-party customers.

Education

• Tarleton State University

  Bachelor of Science

  2009 — 2012

• Lamar University

  Masters

  2018 — 2019

Skills

• Visio
• Business Analysis
• Microsoft Excel
• Highly Motivated Self-Starter
• Data Analysis
• Analysis
• Recruiting
• Communication
• Loans
• Organization
• Temporary Placement
• Research
• Management
• Time Management
• Access
• Highly Dedicated
• Customer Service
• Training
• Process Improvement
• Software Documentation
• Sdlc
• Leadership
• Team Leadership
• Risk Management
• Timelines
• Sas