Ashley E. Spilak

Communications Engagement Specialist (Citizens\' Services) @BC Public Service

Kelowna, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Communications Engagement Specialist (Citizens\' Services) @BC Public Service

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Kelowna, BC, CA

Part of the Connected Services BC Enablement Branch, the corporate communications team helps the BC Public Service work better together. We\'re modernizing the digital workplace by helping staff use Microsoft 365, applying agile methods, and incorporating qualitative research findings to keep people at the centre of service delivery.

EDUCATION

2019 — 2019

Wine & Spirit Education Trust

WSET Level 3, Wine and Spirits Certification

2018

Wine & Spirit Education Trust

WSET Level 2, Wine and Spirits Certification

2006 — 2008

Royal Roads University

Master of Arts, Leadership Studies / Change Management

2013 — 2015

Digital Marketing Masters Certification, Media Bistro, New York

Master Certification, Social Media, Digital Marketing

1998 — 2002

UBC Okanagan

Bachelor of Arts, Economics, Political Science, Philosophy

2008 — 2009

Justice Institute of BC

Disaster Management

SKILLS

Crisis CommunicationsBusiness IntelligencePress ReleasesSpeech WritingWeb-Site PromotionPublic RelationsInternal CommunicationsMedia RelationsMarketing CommunicationsFacebookCoachingNew MediaOnline Training & Development for OrganizationsManagementNew Media StrategyStrategic PlanningOnline AdvertisingCommunications PlanningCorporate CommunicationsPublic SpeakingLeadershipInternational CommunicationSocial Media MarketingThought LeadershipBloggingPublic EducationInternational BusinessEmergency ManagementOnline MarketingStrategyDigital MarketingNew Media MarketingStrategic CommunicationsSocial Media CoachingSocial MarketingAdvertisingCommunity ManagementSocial MediaTrainingMarket Research

ABOUT ASHLEY E. SPILAK

Over two decades of brand marketing and communications experience in both the public, private and non-profit sectors. Managed 65+ projects ranging from new technology, communications, marketing and advertising, indigenous communications, social media management, B.C. government international business development, emergency management communications, beverage and tourism marketing.45+ hours presenting and training on a wide variety of subjects including change leadership, B2B digital strategy, emergency management, social marketing and social media best practices, communications planning and modern marketing application.Education: Royal Roads Master\'s Degree in Leadership/Change Management. UBC PPE BA Triple Major. Microsoft AI Certification. Public Relations Certification. Social Digital Marketing Masters Certification. Justice Institute Emergency Management Certification. WSET 3 Certification (Merit) WSET 2 (Distinction)Specialties: Communications strategy, Microsoft AI applications, M365 automation and software suite, content marketing, change management, engagement best practices, social media growth / application, digital brand strategy, social video, online disaster response / crisis communications, public / stakeholder relations, online public education, B2B market research, email marketing, event planning, story-telling / narratives, Klear influencer marketing, website management, HR hiring and talent management, performance metrics and analytical reporting.

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Ashley E. Spilak — Communications Engagement Specialist (Citizens\' Services) at BC Public Service in Kelowna, BC, CA | Unifers