Ashley J.
Senior Technical Writer, Operations Lead, and Process Developer
- Role
- Technical Writer at Edwards Lifesciences Ihfm
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Ashley J.
A seasoned professional with experience primarily as a Technical Writer, but with extensive experience with Process Improvement, Documentation Management, Agile Scrum, Docs-as-code Publication, and more. My journey has been fueled by a passion for understanding complex ideas and sharing them in relatable ways. I enjoy learning new tools and techniques, enabling me to adapt quickly and collaborate effectively with colleagues. As a natural troubleshooter, I embrace challenges head-on, asking questions and finding actionable solutions.
Experience
Technical Writer
Jun 2025 — Present
Documentation coverage for the patient and clinician software applications supporting the Cordella™ Pulmonary Artery Sensor System which provides proactive heart failure management for patients between office visits.
Education
Northwestern State University
Bachelor's, English: Concentration in Professional Writing
2001 — 2005
Skills
- Training
- Research
- Blogging
- Workflow Diagrams
- Adobe Acrobat
- Editing
- Microsoft Word
- Powerpoint
- Software Documentation
- Confluence
- Proofreading
- Leadership
- Jira
- Process Flow Documentation
- Technical Writing
- Visio
- Newsletters
- Microsoft Office
- Management
- Business Workflows
- Scrum
- Analysis
- Manuals
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