Ashley Fox
Manager, Processes & Projects - Deloitte Technology @Deloitte
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WORK HISTORY
Manager, Processes & Projects - Deloitte Technology @Deloitte
Toronto, ON, CA
Strategic & Operations Manager for the New Technology Onboarding and Technology Operating Model on the IT Solutions Delivery team. My responsibilities include:• Manager of two strong operational teams for NTO and TOM processes after implementation• Manage agile projects and is the key liaison between the business and the Centre of Excellence development team. Gather business requirements for project sprints with key stakeholders. Conducts and facilitates UAT testing and provides project snapshots to executive leadership team• Completed technical projects include: New Technology Onboarding (\"NTO\"), Technology Operating Model (\"TOM\"), New Technology Onboarding Version 2• Technical processes developed using ITSM and SPM versions of ServiceNow• Lead process improvement workshops to find process efficiencies and opportunities for AI implementation
EDUCATION
University of Victoria
Bachelor's degree
SKEMA Business School
Master's degree, Grande Ecole Program
SKILLS
ABOUT ASHLEY FOX
Business professional with 12 years of corporate experience. I completed a certificate in Professional Project Management at UBC Sauder Business School. Recently relocated to Toronto, ON. I have over 4 years of experience as the Safety Management Systems Information Manager at BC Ferries. I was seconded to the Emergency Operations Committee as the Issues Manager for all Covid-19 related issues across employees. Prior to this I was the Coordinator to the Executive Director, Safety, Health and Environment. My education includes attending the Peter B. Gustavson School of Business, University of Victoria and SKEMA Business School in Sophia Antipolis, France. I graduated with an International Business Commerce degree in December 2015 from UVic and a diploma in Fashion and Luxury Brands from SKEMA. I am a driven and hard working business professional who prides myself in taking challenges that are thrown my way. I would describe myself as an excellent communicator, both written and verbal and I possess a professional and calm demeanour.
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