Ashley Mabeus
Enabling the achievement of full business potential through comprehensive business analyses.
- Role
- Director of Business Analysis at Market America, Inc.
- Location
- Oak Ridge, NC, US
- LinkedIn followers
- 500 followers
About Ashley Mabeus
I am a solution-driven leader with extensive experience and strong expertise in e-commerce, systems design, project management, business continuity, and building/optimizing organizational processes to maximize business results and enhance productivity. I have an excellent ability to collaborate with management, while identifying, planning, developing, and implementing creative initiatives supporting future vision/needs.I have proven expertise with the ability to identify problem areas and guide staff in the collaborative implementation of corrective actions while transforming strategic plans into workable solutions and benchmark performance against Key Performance Indicators/goals (KPI\'s). I have demonstrated a history of success in delivering optimal results in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes in cost reduction, successful change management, and enhanced customer experience.I am driven by challenges, undeterred by obstacles, and committed to furthering standards of excellence. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved!
Experience
Director of Business Analysis
Jan 2018 — Present · Greensboro, NC, US
In this current role, I lead a team of 8+ Business Analysts to identify business problems, propose business and technical solutions, and define business requirements, resulting in exceptional business growth. By developing goals and prioritizations, I ensure the seamless delivery of multiple projects and programs at the same time (350/year). I oversee all aspects of business/IT projects in order to foster continuous process improvements through the sharing of key industry insights and best practices. I improve operational excellence by establishing a central Business Requirements repository for the enterprise.• Led the end-to-end redesign of MarketAmerica.com, enhancing user experience and clearly communicating the company’s mission and business opportunity, resulting in increased engagement and improved brand perception.• Decreased turnaround time to 3.26 days (33%) by defining a new JIRA/API process for submitting translation requests.• Increased brand awareness, higher customer retention rates, and sales by rebranding numerous e-commerce websites/streamlining processes.• Maximized the number of projects delivered by providing excellent assistance with transitioning of the IT department from Waterfall to Agile methodology.• Enhanced productivity and work efficiency by mentoring team members on how to properly break down business initiatives into user stories and acceptance criteria.
Education
The University of North Carolina at Greensboro
Bachelor's of Science
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.