Ashley Miller York

About Ashley Miller York

Training operations professional with 6 years of experience in a high-volume, fast-paced environment. Creative and engaging developer with the ability to deliver effective and efficient learning programs in multiple modalities. Dependable and organized team player with a strong track record of building and maintaining relationships, managing projects, and coaching individuals to success.Industry Knowledge: Training, Performance Improvement, Learning Management Systems, Adult Learning Theory, ADDIE, Kirkpatrick Model, Facilitation, Project Management, Management, Instructional Design, Stakeholders, SME, KPI\'sTechnical Skills: Microsoft Suite (Word, PowerPoint, Excel, Outlook, Teams, Forms), Articulate 360, SnagIt, Zoom, WebEx, Salesforce CRM, Five9, VMWare, Kahoot, Audacity, Intellum, SAP-Litmos, Virtual Observer, Adobe ProSoft Skills: Communication, Empathy, Active Listening, Adaptable, Collaborative, Problem Solving, Organized, Leadership, Presentation Skills, Decisive, Strategic Thinker, Lifelong Learner

Experience

1. Senior Trainer

   Sharecare

   Apr 2022 — Present

   Supported all phases of the curriculum lifecycle including analysis, design, development, implementation, and evaluation. Learning materials included presentations, e-learnings, facilitator and learner guides, technical guides, knowledge base articles, assessments, and surveys.• Partnered with subject matter experts, leaders, and stakeholders across the business to perform needs assessments, identify learning gaps, create objectives, and strategize the delivery of proposed training.• Supported enterprise team, operations, and external clients to deliver timely and efficient training sessions by streamlining training processes. • Served as primary LMS (Intellum) admin for the operations business unit.

Education

• University of Kentucky

  Bachelor of Science - BS, Kinesiology and Health Promotion

  2011 — 2015

• University of Kentucky

  Master of Science - MS, Health Promotion

  2015 — 2017

Skills

• Behavior Change
• Microsoft Office
• Health Promotion
• Health Program Planning
• Client Relations
• Leadership
• Wellness Coaching
• Customer Service
• Teamwork
• Social Networking
• Motivational Interviewing
• Event Planning
• Microsoft Word
• Microsoft Excel
• Powerpoint
• Social Media
• Time Management
• Health Education
• Health & Wellness
• Public Speaking
• Wellness
• Project Management
• Facebook
• Telephone Skills
• Kinesiology
• Health Coaching