Ashley Higgins

About Ashley Higgins

Experienced with leadership and communication in project management, team building, and…

Experience

1. Sr Administrative Assistant, Nephrology

   Indiana University Health

   Feb 2019 — Present · Indianapolis, IN, US

   Read, Research and route correspondence; drafting letters and documents; collecting and analyzing information; generating performance and productivity reports. • Maintain Service Line Leaders appointment schedule by planning, scheduling and coordinating meetings, conferences, teleconferences, special events, and travel. • Represent leadership by attending meetings in their absences; speaking for leadership. • Maintain a high level of confidence and protect operations by keeping patient information confidential. • Prepare reports; collecting and analyzing information for all clinical providers. • Provide historical reference by developing and utilizing filing and retrieval systems; recording meeting minutes. • Manage and maintain executive’s receipts, mileage, continuing medical education hours and expense reports. • Schedule, plan and prepare documentation, materials, presentations and refreshments for faculty meetings. • Act as liaison with other departments and outside agencies, including high-level staff. • Plan and coordinate annual Nephrology Conference and Indianapolis Kidney Walk team.

Education

• Conneaut High School

  Diploma, General Studies

  2003 — 2006

• Franklin University

  Bachelor's degree, Business Administration and Management, General

  2017 — 2020

• Columbus State Community College

  Associate of Science - AS, Business Administration and Management, General

  2013 — 2017

Skills

• Time Management
• Strategy
• Customer Experience
• Contract Negotiation
• Marketing Strategy
• Sales Operations
• Customer Retention
• Recruiting
• Customer Service
• Customer Satisfaction
• Training
• New Business Development
• Event Management
• Financial Analysis
• Relationship Building
• Process Improvement
• Problem Solving
• Cold Calling
• Program Management
• Computer Proficiency
• Microsoft Office
• Sales
• Retail
• Advertising
• Account Management
• Call Centers
• Business Development
• Business Strategy
• Risk Management
• Coaching
• Data Entry
• Direct Sales
• Microsoft Excel
• Leadership
• Negotiation
• Culture Change
• Sales Process
• Analysis
• Interviews
• Social Networking