Ashley Garza

Senior Program Manager, Customer Success @Cribl

Senior program leader owning the operational backbone of Cribl’s CX org. Manage 13 concurrent workstreams across Scaled CS, Growth Marketing, Sales, and Product while mentoring and developing ICs across the scaled CS team. Architected risk signal frameworks and scaled engagement strategies supporting 900+ accounts and $100M+ ARR. Driving FY27 CS strategy through a 9-month longitudinal analysis achieving a 75% Time-to-Value hit rate across the digital customer base.