Ashley English Ward

About Ashley English Ward

I am an HR leader with experience guiding large operational workforces and developing high-performing HR teams across multi-site environments.Currently serving as a Regional HR Leader at Amazon, I oversee human resources strategy across multiple fulfillment sites while leading a team of HR leaders who support thousands of employees across complex operational environments.My work focuses on aligning workforce strategy with operational performance, developing strong HR leadership pipelines, and helping organizations navigate high-growth, high-complexity environments.Key areas of focus include:• Multi-site HR leadership across large operational workforces• Developing and mentoring HR leaders and high-potential talent• Workforce strategy and talent review processes• Employee relations and organizational effectiveness• Driving business outcomes through people strategyOver the past several years, I have had the privilege of mentoring and promoting more than 25 HR professionals while helping build stronger leadership capability across the organizations I support.I’m particularly passionate about building HR teams that operate as true business partners — balancing operational realities with a strong focus on people development and long-term organizational health.

Experience

1. Regional HR Manager (Multi-site Operations Managing 8 HR Leaders 6 8 Facilities)

   Amazon

   Oct 2024 — Present · Houston, TX, US

   Lead end-to-end employee experience across 7 locations supporting employees, owning feedback mechanisms, recognition programs, and engagement initiatives that raised associate satisfaction 35% within 90 days and improved scores from 75% to 89.3%.• Provide strategic HR leadership navigating complex workplace challenges including investigations, employee relations readiness, and unionization risk mitigation across multiple sites, partnering with VP/Directors, Legal, and Regional HR to ensure compliant resolutions.• Drive talent planning and organizational health by leading performance calibrations and succession planning for 1,500+ exempt leaders, achieving 100% retention of high-performers through data-driven development plans.• Lead and develop a team of 8 PXT professionals including Sr. HRBPs, owning staffing, promotions, and talent evaluation while providing coaching that builds bench strength and drives performance. Supported 4 internal promotions since 2025.• Ensure HR operational excellence through rigorous process execution, compliance monitoring, and workforce analytics, utilizing data to identify trends and drive accountability across cross-functional teams.• Champion associate sentiment as advisor to regional stakeholders through complex cultural issues and mitigate employee relations/unionization risks in Calgary, Alberta, Baton Rouge, LA, and St. Louis, MO. Raised job satisfaction rate by 35% within 90 days of process launch.

Education

• University of Phoenix

  Master's degree, Management

  2009 — 2013

• University of St. Thomas

  Bachelor of Arts, Political Science and Government

• University of St. Thomas (TX)

  Bachelor of Arts (BA), Political Science and English

  2003 — 2007

• University of Phoenix

  Master of Management, Human Resources Management/Personnel Administration, General

Skills

• Project Management
• Ariba
• Microsoft Word
• Interviews
• Leadership Development
• Team Leadership
• Microsoft Office
• Organizational Development
• Onboarding
• Public Speaking
• Powerpoint
• Microsoft Excel
• Learning Management Systems
• Interviewing
• Human Resources
• Budgets
• Peoplesoft
• Customer Service
• Sharepoint
• Training
• Successfactors
• Goal-Driven Leader
• Operations Management
• Recruiting
• Staff Development
• Analysis
• Qualtrics
• Adaptable to Changes
• Conflict Resolution
• Management
• Team Building
• Leadership
• Event Planning
• Time Management
• Coaching
• Inquisite
• Strategic Planning