Ashley Moran

About Ashley Moran

With over 10 years of experience in human resources, I currently serve as a Senior Manager of Employee Relations at Amazon, where I lead a team of ER professionals supporting two fulfillment center lines of business across the U.S; employee population of Leveraging expertise in HR strategy, risk mitigation, and operational efficiency, we execute scalable initiatives that align with Amazon\'s overarching goals while fostering a supportive workplace culture. I lead a team through collaboration with senior leadership to identify risks, standardize processes, and implement mechanisms that enhance employee satisfaction and retention. By employing strategic planning and effective communication, our team drives initiatives that empower employees, mitigate workplace risks, and promote a positive and inclusive environment for long-term organizational success.

Experience

1. Sr Manager, Employee Relations

   Amazon

   Jan 2024 — Present

   Lead a team of eight Employee Relations professionals in supporting 19 regions and 121 Fulfillment Centers (200k employee population) within to assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment related to employee and labor relations, and develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels• Influence senior directors and stakeholders in risk identification and mitigation to cultivate a supportive and empowering culture for our employees• Employ strategic thinking and effective writing to accurately plan, forecast, set the vision, and drive alignment across cross-functional teams, ensuring execution of monthly, quarterly, and yearly objectives within North America Customer Fulfillment Employee Relations. Developed and executed comprehensive ER strategies, contributing to key business reviews.• Spearheaded strategic leadership of network initiatives across North America, partnering with cross-functional stakeholders to design and implement long-term solutions and drive changes in policy, programs, and employee experience; ER contributor to Global Suspensions and Corrective Actions policies.• Conducted data analysis to identify field trends and implement targeted ER solutions, providing strategic insights to senior stakeholders. Drove accountability for risk reduction targets within the business unit, monitoring and influencing improvement of key metrics.• Developed and implemented comprehensive talent management practices, including standardized processes for recruitment, evaluation, and career development, ensuring consistency and fairness across the organization.

Education

• National University

  Master of Business Administration (M.B.A.), Human Resources Management

  2014 — 2015

• La Sierra University

  Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies

  2011 — 2013

• National University

  Master's Degree, Business Administration and Management, General

• La Sierra University

  Bachelor of Arts, Liberal Arts and Sciences/Liberal Studies

Skills

• Communication
• Management Skills
• Microsoft Word
• Administration
• Customer Service
• Powerpoint
• Microsoft Excel
• Human Resources
• Training
• Front Office
• Leadership
• Management
• Payroll
• Multi Tasking
• Teamwork
• Office Administration
• Microsoft Powerpoint
• Invoicing
• Administrative Assistance
• Microsoft Office
• Quickbooks