Ashley Chadwick

About Ashley Chadwick

Innovative, nimble, and experienced continuous performance improvement manager with a demonstrated history in project, process, and operations management, client development, and creative and technical writing. Strong organizational change advocate. Dedicated professional invested in contributing to rewarding, growth-minded organizations. Additional strengths include managing risk and driving teams into alignment.

Experience

1. Program Manager, Academic Coaching

   University Of Colorado Boulder Environmental Design

   Jan 2022 — Present · Boulder, CO, US

   Drive dedicated coaching program articulation by managing this cross-functional initiative to promote educational equity, student retention, and holistic client development. This role is two-fold: 1: Directly coaching environmental design students to success; 2. Owning analysis including need, risk, and capacity assessments; solution design delivery, and implementation; and outlining criteria to determine solution success. Process management - Design and develop a client-driven and culturally competent coaching framework and curriculum that focuses on skills-based learning- Standardize operational protocols and project tools to bring programs into alignment with industry best practices and to streamline collaborative engagement and assessment processes- Develop, implement, and assess initiatives that promote client retention and persistence- Determine KPIs and assessment frameworks to drive ongoing development, program communication and marketing initiatives- Create and implement communication strategy to bring direct mail and digital marketing practices into alignment with departmental and campus-wide strategic initiatives- Build consensus with critical faculty and staff partners to direct retention initiatives in cross-functional domains including curriculum development, retention programming, and diversity, equity and inclusion. Student development - Coach clients to succeed in a variety of skills areas including goal setting, mindset, motivation, learning techniques, presentation skills, and other strategies to mitigate identified performance gaps- Individualize recovery plans and provide guidance and ongoing feedback to support client success and mitigate identified performance gaps- Partner with subject matter experts to support comprehensive client success and drive cross-functional initiatives that promote client retention and persistence.

Education

• The University of Texas at Austin

  M.A.

• Texas A&M University

  B.A.

• The University of Texas at Austin

  Certificate in European Studies