Ashley Summers
Executive Leader | Relationship Builder | Success Driver
- Role
- Vice President of Customer Success at Pear Health Labs
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Ashley Summers
Ashley is passionate about human connection and driving positive impact in people and organizations. With over two decades of experience in driving success for startups, Fortune 500 companies and everything in between. She believes in the power of working together to lead happier, healthier lives. Ashley lives in Southern California and enjoys time spent with family, friends, reading, hiking and adventure through travel and the outdoors.
Experience
Vice President of Customer Success
May 2023 — Present
Renew 90% of customers with a consistent increase in recurring revenue year over yearNurture and grow relationships with customers, as a trusted advisor and advocate to give the customer a voice and achieve alignment on company health and customer growthDevelop and successfully execute customer success strategy aligning with company objectives, fostering long-term customer satisfaction, and annual recurring revenueDefine, implement, track and report initiatives and outcomes to executive management Collaborate across company departments to ensure customer needs are met or exceeded
Education
University of Southern California
Bachelor of Arts (B.A.), Political Science and Business
2001 — 2005
Skills
- Leadership
- Strategic Planning
- Public Relations
- Public Speaking
- Event Planning
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