Ashley Benton

Experience

1. Manager, IT Operations

   Modus Create

   Aug 2023 — Present

   Oversee global IT operations, ensuring systems, SaaS tools, and security measures run smoothly to support a fast-growing international team.• Manage vendor relationships, negotiate contracts, and maintain SLAs to keep business-critical services reliable and cost-effective.• Lead the helpdesk team, improving response times and overall user experience while supporting employees across multiple time zones.• Drive security and compliance efforts, playing a key role in ISO27001 audits and helping the company secure certification two years in a row.• Handle incident response and risk management, minimizing disruptions and keeping business operations running smoothly.• Manage user accounts and access controls, enforcing security best practices to protect company data across global teams.• Lead IT integrations for mergers and acquisitions, successfully consolidating systems and infrastructure across five acquired companies.• Work closely with leadership and key stakeholders to implement IT strategies that improve efficiency, security, and overall business growth.

Education

• Radford University

  Bachelors of Science, Interdisciplinary Studies - Liberal Arts

  2006 — 2010

Skills

• Hand Drafting
• Administrative Assistance
• Electrical Plans
• Management
• Carpentry
• Outlook
• Microsoft Word
• Microsoft Publisher
• Customer Service
• Windows
• 3d Sculpting
• Microsoft Office
• Autocad
• Digital Photography
• Human Resources
• Access
• Mac Os
• Interior Design
• Joomla
• Illustrator
• Training
• Photoshop
• Sketchup
• Recruiting
• Mac
• Powerpoint
• Microsoft Excel
• Social Media
• Graphic Design
• Floor Plans
• Administration
• Leadership
• Indesign